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Cloud Registration

As published in this forum post, Rocket.Chat will begin enforcing the requirement that your workspace is registered in order to send push notifications.

-> For new brand new registrations, please follow the steps to register your self managed instance to Rocket.Chat Cloud can be found below:

-> If you already have a registered server and you cannot connect/synch to our Cloud, please follow the steps below:

1. Please register again your server server in our Cloud in order to get a new token (further info at
2. Copy the new token on Admin > Connectivity Services and hit "Connect" (an error might be triggered, please disregard it)
3. Hit "Sync"
4. This will probably generate a duplicate workspace. If this happens, you can delete the old one(s) in the Cloud Console 

We kindly also ask you to take a look also in the following posts which have some important updates regarding the registration:

If you still have issues in the connection/synchronization process, please open a ticket with the tag "[Registration Issue]" in ticket subject so we can track it down and assist you as soon as possible.

    Maintenance Information

    Scheduled Maintenance Friday 2020-07-24

    On Friday 2020-07-24 at 23:00 UTC we will be undergoing Infrastructure Maintenance on our Cloud Services. You may experience brief interrupts on cloud console (, push gateway services or Rocket.Chat Marketplace during this time. We expect this to last up to 2 hours.
    IMPORTANT: This maintenance won't affect any of customer's SaaS workspaces (Rocket.Chat Cloud Hosted instances).
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