Are you charging for the push messages? How much is per a push message?
We are not charging for the push messages as of yet but we will soon announce the changes on our Pricing page https://rocket.chat/pricing.
NOTE: the amount specified in the pricing will count as per SERVER, not per user.
I don't receive Push messages
There are few configs that you need to attend to make your push messages to work. If you have already made sure that your server supports SSL (check how to set it up here) and set up your Push gateway (check on the instructions here) , you will need ...
Where do the reported messages go?
Rocket.Chat users can report a message if it contains unacceptable, offensive or abusive content or violates their community policies in any way. Although there's no UI yet for accessing the reported messages, ...
Message Auditing Panel
This feature is exclusive to the Enterprise and Gold versions of Rocket.Chat. The auditing panel allows specific users to read any conversation between any users. The time range can be chosen freely. An auditing log feature is also available, ...
How can I create an announcement message in the chat?
Question: Is there a way to create a message that each new user, once entering the chat, will see first? (like an 'announcement' message in a Facebook group)? Solution: 1. We do have the possibility to adjust and customize the "Home" page under ...
I already canceled my subscription but was charged again.
Please, note that we charge our customers afterwards, not in advance. This means that on a particular day of each month you will be charged for the previous month of use. If, for example, you started your trial on December 1st, it expired on December ...