App behavior: you are trying to connect to your server, but the following error message pops up:
Oops! The server you're trying to connect is using a version that's not supported by the app anymore: (your server version).
We require version 0.70.0.
- if your server is hosted on our Cloud - upgrade your server (if you are the admin on your server) to the version that is required (or higher) or to ask your server administrator to do it.
If you opt to not upgrade the server (please check our support policy before deciding here
), you can downgrade to the older version of the app by downloading a respective APK file from one of our previous app releases here
(Kotlin) or here
(ReactNative). Unfortunately, iOS users do not have a possibility to downgrade to a previous version.
Please note that this solution is only advised as a temporary action to keep you connected to the server until you upgrade to the newer supported version.
If you face any troubles upgrading your server - let us know by submitting a ticket here on our Helpdesk or dropping us an email to email@example.com