How do I cancel my cloud subscription?
If you want to end your subscription, please note that it can be done only by the workspace administrator in your Cloud Console (cloud.rocket.chat) : navigate to Workspaces -> click on the three dots at the end of the correspondent workspace line -> select Cancel.
This will stop your subscription and hibernate your server (your server will still exist in case you want to get back to Rocket.Chat later).
If you need a database dump or if you want to permanently delete your workspace and all the data associated with it - submit a ticket here on our Helpdesk or drop an email to support@rocket.chat with the respective request.
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