How can I create one more workspace with the same Cloud account?

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• How can I change the ownership of the workspace?

  If you need to grant the ownership of your workspace to another person or to change the primary email of your workspace - submit a ticket here on our Helpdesk or drop us an email to support@rocket.chat with the respective request.  NOTE: ticket ...

• How can I reactivate my workspace after trial expired?

  If your trial expired and you didn’t manage to add your payment method to continue subscription, navigate to Payment methods in your Cloud Console (cloud.rocket.chat) -> click on Add payment method (top right corner) to add your card (credit/debit ...

• I already canceled my workspace but it is still in the “Cancelling” status and is accessible.

  Please, note that in case you cancel your workspace in the middle of billing period it will be accessible and in the “Cancelling” status till the end of your billing period. If, for example, you are charged on the 5th of every month and decided to ...

• How do I cancel my cloud subscription?

  If you want to end your subscription, please note that it can be done only by the workspace administrator in your Cloud Console (cloud.rocket.chat) : navigate to Workspaces -> click on the three dots at the end of the correspondent workspace line -> ...

• What is the difference between Self-Managed and Cloud-based in terms of cost and learning curve?

  The reason why you will find a difference in pricing between cloud and self managed is because the first one implies costs for our infrastructure so that we can grant you an excellent cloud service to host your data/information.Regarding the learning ...