Message Auditing Panel

Message Auditing Panel

This feature is exclusive to the Enterprise and Gold versions of Rocket.Chat. The auditing panel allows specific users to read any conversation between any users. The time range can be chosen freely. An auditing log feature is also available, allowing specific users to verify who run the audit and when a conversation was inspected.

The Audit Panel and the Audit Log are available in the Administration UI.

You can restrict the access to both features to specific roles (for example, to Admin role) using the permissions screen. Also, there are two roles, Auditor and Auditor Log that you can assign to people who should be able to perform the message inspection.

The Auditing Panel allows searching for a specific message, as well as looking through all the messages within the specified period of time, in public channels, private rooms and direct messages.
The auditor does not have to be a participant in the room to be able to read the messages in it. The auditor will not be able to read encrypted messages of other users if he is not a part of the conversation.

You can also check who and when ran the auditing if you have permissions to Audit Log or the respective role. 

    • Related Articles

    • Where do the reported messages go?

      Rocket.Chat users can report a message if it contains unacceptable, offensive or abusive content or violates their community policies in any way.                                        Although there's no UI yet for accessing the reported messages, ...
    • How can I create an announcement message in the chat?

      Question:  Is there a way to create a message that each new user, once entering the chat, will see first? (like an 'announcement' message in a Facebook group)? Solution:  1. We do have the possibility to adjust and customize the "Home" page under ...
    • Are you charging for the push messages? How much is per a push message?

      We are not charging for the push messages as of yet but we will soon announce the changes on our Pricing page NOTE: the amount specified in the pricing will count as per SERVER, not per user. 
    • How can I change or remove my credit card data?

      Please, note that you can not delete the card that is the only one (default one) linked to your workspace as well as you can not delete card that was charged last - in both cases you will see the error message “Can't delete last payment option”.  If ...
    • I don't receive Push Notifications

      There are few configs that you need to attend to make your push messages to work. If you have already made sure that your server supports SSL (check how to set it up here) and set up your Push gateway (check on the instructions here) , you will need ...