FAQ
what does the following function do "Auto opt in new users for Two Factor via Email"?
It's a security meassure to make sure, any profile related action (changing email, changing password or even chaning avatar) requires a secondary factor in addition to the current password by default, even if (Google/TOTP) 2FA wasn't explictly ...
Rocket.Chat open source license
MIT https://github.com/RocketChat/Rocket.Chat/blob/157b882d38b34b7b79dea527316554fe33f70891/LICENSE
Where do the reported messages go?
Rocket.Chat users can report a message if it contains unacceptable, offensive or abusive content or violates their community policies in any way. Although there's no UI yet for accessing the reported messages, ...
How to securely share user credentials with Rocket.Chat Support
There are some cases where Rocket.Chat Support needs access to a customer's server in order to further troubleshoot a reported issue. This article describes the steps so this sharing can be done in a secure way. Rocket.Chat Support agent will share ...
How can I create an announcement message in the chat?
Question: Is there a way to create a message that each new user, once entering the chat, will see first? (like an 'announcement' message in a Facebook group)? Solution: 1. We do have the possibility to adjust and customize the "Home" page under ...
What is the difference between Self-Managed and Cloud-based in terms of cost and learning curve?
The reason why you will find a difference in pricing between cloud and self managed is because the first one implies costs for our infrastructure so that we can grant you an excellent cloud service to host your data/information.Regarding the learning ...
How can I change Rocket.Chat logo for my own?
In order to change Rocket.Chat logo for your own (logo of your company), please, navigate to Administration -> Assets. There you will be able to change logo, login background and icon: 1. To change the logo (the one that is located under the chats ...
My login credentials are not working
Make sure you’re entering the correct username/email and password combination. On desktop, a common mistake is that maybe the wrong server is selected in the sidebar. Make sure your instance is selected and active while entering your password in the ...